All Systems Operational

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If you have any specific questions about scheduled maintenance or current status, please contact your Customer Success Manager or support@smartaccess.io

Platform Operational
90 days ago
100.0 % uptime
Today
Asset & Media Management Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
Authentication & Organization Admin Operational
90 days ago
100.0 % uptime
Today
API & Integrations Operational
90 days ago
100.0 % uptime
Today
Notifications & Alerts Operational
90 days ago
100.0 % uptime
Today
Experience Operational
90 days ago
100.0 % uptime
Today
Trigger & Redirect Service (QR & NFC triggers) Operational
90 days ago
100.0 % uptime
Today
Admin Console (Portal) Operational
90 days ago
100.0 % uptime
Today
Universal Application (mobile & browser-based) Operational
90 days ago
100.0 % uptime
Today
Cloudinary Media Delivery Operational
Cloudinary Media Delivery Operational
Cloudinary Digital Asset Management (DAM) Operational
Cloudinary Media Transformation API - US Operational
Cloudinary Upload API - US Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Dataproc Operational
Google Cloud Platform Google Cloud Storage Operational
Intercom Mobile Messenger Operational
Intercom Web Messenger Operational
Intercom Intercom Mobile APIs Operational
Intercom Intercom APIs Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
mailgun API Operational
Zoom Zoom Meetings Operational
Claude platform.claude.com (formerly console.anthropic.com) Operational
Claude Claude API (api.anthropic.com) Operational
Claude claude.ai Operational
Claude Claude API (api.anthropic.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 17, 2026

No incidents reported today.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026
Resolved - The issue has been resolved
Apr 4, 13:29 MDT
Update - Our team continues to monitor for further issues, but the issue has been resolved.
Apr 3, 09:35 MDT
Update - We continue to monitor for further issues
Apr 2, 16:34 MDT
Update - We are continuing to monitor for further issues
Apr 2, 14:48 MDT
Monitoring - A fix has been implemented and we are monitoring to confirm the issue has been remediated.
Apr 2, 11:03 MDT
Identified - The issue has been identified and a fix is being implemented.
Apr 2, 09:15 MDT
Investigating - Our data processing infrastructure is running behind which may affect data availability in the reporting tools. Newly created data will be retained, no data has been lost and the system should be caught up shortly. We appreciate your patience.
Apr 2, 06:08 MDT
Apr 3, 2026